FAQ

1. How does it (TMT app) work?

Sign-in to the application, register your trip details as per your itinerary to find your co-

traveler, chat with the traveler, meet him at the airport, accept the order and pay the

service fee transaction, once you reach the destination exchange your order at the

baggage carousel and complete your transaction.

2. Is It Legal to Share Baggage?

Yes, sharing baggage is generally legal, but it’s important to understand the policies

and restrictions of the specific airline service you’re using, as they each have their own rules.

Here are a few key points to consider when sharing baggage:

 Weight Limits: Shared baggage must still adhere to weight and size limits. If you’re

sharing, make sure the combined weight doesn’t exceed the limit, as overweight

bags can result in high fees.

 Security Regulations: All checked luggage is subject to security screenings, so

make sure everything in the shared bag complies with security regulations,

especially if you’re traveling internationally.

 Customs Declarations: If you’re sharing a bag internationally, be mindful of

customs declarations. If you’re carrying items that need to be declared, you may

face additional questioning.

 Airline Policies: Some airlines allow passengers traveling together on the same

reservation to pool their checked baggage allowance. This means you could share

checked baggage space to meet weight limits without incurring additional fees.

However, if you exceed the allowed limit, extra fees may apply. Some airlines,

however, do not allow pooled baggage even if you're on the same reservation, so

always check your airline's policy.

So, sharing is generally fine, check the specific rules of your travel provider to avoid

complications at check-in.

3. What are The Items That Needs Declaration While Travelling in An Airplane?

When traveling by airplane, certain items must be declared to customs upon arrival,

especially when crossing international borders. Declaring these items helps prevent issues

related to customs regulations, duties, and security. Here’s a general list of items that often

require declaration:

 Tips for Declaration

 Check Country-Specific Rules: Each country has its own list of restricted

and declarable items. Always check the customs guidelines of your

destination country.

 Keep Documentation: Carry any relevant documentation (like purchase

receipts, permits, or prescriptions) for items you’re declaring.

 Be Honest: Failure to declare required items can lead to fines, confiscation,

or other legal issues. It’s always best to declare if you’re unsure.

If in doubt, declaring items proactively is the best way to ensure smooth travel through

customs.

 Cash and Monetary Instruments

 Cash or Equivalent: Large amounts of cash (typically over $10,000 USD or

its equivalent in other currencies) need to be declared in most countries. This

includes cash, traveler's checks, money orders, and negotiable instruments.

 Precious Metals: Gold, silver, and other precious metals may also need to be

declared if they exceed certain values.

 Food Items

 Fruits, Vegetables, and Plant Products: Many countries have restrictions

on fresh produce and plant products to prevent the spread of pests and

diseases.

 Meat and Animal Products: Meat, dairy, eggs, and other animal products

are often restricted or require special permits.

 Packaged Foods: Some processed foods may need to be declared,

depending on the country. For example, certain cheeses, canned meats, or

dried goods could require a declaration.

 Seeds and Nuts: Seeds, nuts, and plant materials often need to be declared,

as they can carry pests or pose environmental risks.

 Alcohol and Tobacco

 Alcohol: Many countries allow a limited amount of alcohol (e.g., 1 liter of

spirits or wine) to be brought in duty-free, but amounts above this limit need to

be declared and may incur duties or taxes.

 Tobacco Products: Cigarettes, cigars, and other tobacco products also have

limits. Exceeding these limits requires a declaration, and customs fees may

apply.

 High-Value Items

 Jewellery and Luxury Goods: Items like expensive watches, jewelry,

designer bags, or electronics may need to be declared if they exceed the

country’s duty-free allowance.

 Professional Equipment: Cameras, laptops, and other equipment used for

work (especially if new or valuable) may require a declaration, as they could

be subject to import duties.

 Gifts and Merchandise

 Gifts: If you’re bringing gifts or merchandise for friends, family, or business

associates, they may need to be declared, especially if they exceed the duty-

free threshold.

 Merchandise for Sale or Business Use: Any goods intended for sale or

business use must be declared and may be subject to import fees.

 Medications and Medical Devices

 Prescription Medications: Some countries have strict rules about bringing in

medications. It’s advisable to carry a doctor’s prescription and declare any

medication that could be considered a controlled substance.

 Medical Devices: Certain medical devices (such as syringes, CPAP

machines, or oxygen tanks) may need to be declared, depending on the

country.

 Firearms and Weapons

 Firearms and Ammunition: Firearms and ammunition must be declared

and are heavily restricted, with some countries prohibiting them entirely.

Travelers may need permits and prior authorization.

 Other Weapons: Knives, pepper spray, and certain self-defense tools also

need to be declared, as they are often restricted.

 Cultural and Historical Artifacts

 Antiques and Artifacts: Many countries restrict the import or export of

historical artifacts, artwork, and antiques. If you’re carrying any such items,

especially if they’re valuable or irreplaceable, they must be declared.

 Endangered Species Products: Items made from endangered species (like

ivory, coral, certain furs, or shells) are restricted or prohibited in many

countries.

 Animals and Animal Products

 Pets: Traveling with pets requires a declaration. Certain documentation (like

health certificates or proof of vaccinations) is usually required.

 Animal Products: Some items made from animals, such as leather or wool,

may need to be declared depending on their origin and the customs policies

of the destination country.

 Other Restricted or Controlled Items

 Agricultural Products: Many countries restrict the import of soil, plants,

seeds, and other agricultural products to protect local ecosystems.

 Chemicals and Hazardous Materials: Any chemicals or hazardous materials,

such as pesticides or certain cleaning agents, should be declared and may

be restricted.

 Electronics and Gadgets: In certain cases, electronics like drones or

satellite phones might need to be declared, especially in countries where

such devices are restricted.

4. General Airline Rules for Baggage?

Airlines typically guidelines for baggage are as below, but policies can vary by airline,

destination, and ticket class. Here’s an overview of general rules for carry-on and checked

baggage, as well as tips on fees and allowances.

 Baggage Allowances by Ticket Type

 Economy Class: Usually, one free carry-on and one personal item. Checked

baggage is often subject to fees, with some exceptions on international

flights.

 Premium Economy/Business/First Class: Typically allows more checked

bags for free and sometimes offers higher weight limits.

 Basic Economy or Low-Cost Tickets: Often more restrictive on baggage.

Some budget airlines charge for carry-on baggage, and basic economy fares

may only include a personal item.

 Checked Baggage

 Size and Weight: The standard checked bag size is usually a total of 62

linear inches (length + width + height) or 158 cm. The typical weight limit is 50

lbs (23 kg) for economy tickets and sometimes higher (70 lbs or 32 kg) for

business and first-class tickets.

 Fees: Many airlines charge for checked bags, especially for economy

travelers. Fees can vary based on airline, distance, and baggage weight.

Some international flights and premium tickets include one or two checked

bags at no cost.

 Overweight/Oversize Fees: If a checked bag exceeds the weight or size

limit, airlines charge additional fees. Oversized or overweight fees can be

substantial, so check limits carefully.

 Restricted and Prohibited Items: Dangerous items like flammable materials,

explosives, and certain chemicals cannot be checked. Regulations also limit

lithium battery sizes and items like alcohol and aerosols.

 Carry-On Baggage

 Size and Weight: Most airlines allow one carry-on bag and one personal item

(like a purse or laptop bag). The standard carry-on size limit is typically 22 x

14 x 9 inches (56 x 36 x 23 cm) including handles and wheels, although some

airlines have different dimensions. Weight limits vary but are often around 15-

22 lbs (7-10 kg).

 Personal Item: This item is usually limited to smaller dimensions, often

around 18 x 14 x 8 inches (45 x 35 x 20 cm).

 Liquids: Liquids in carry-ons must be in containers of 3.4 ounces (100 ml) or

less, all fitting into a single, clear, quart-sized bag.

 Prohibited Items: Sharp objects, weapons, and other restricted items are not

allowed in carry-on bags. There are also limits on batteries, aerosols, and

certain chemicals.

 Special Items

 Sports Equipment: Items like skis, bikes, or golf clubs may be allowed but

often require an extra fee and must be packed according to specific

guidelines.

 Musical Instruments: Many airlines allow small instruments as carry-ons if

they fit in the overhead bin, but larger instruments may need to be checked or

even require a seat reservation.

 Medical Equipment: Airlines generally allow medical equipment like

wheelchairs and CPAP machines, often without extra charge, though you may

need to notify them in advance.

 Baggage Policies for Children and Infants

 Lap Infants: Infants without their own seat typically do not get a baggage

allowance, though strollers, diaper bags, and car seats are usually allowed

for free.

 Children with Seats: Usually have the same allowance as adults, but

policies vary by airline.

5. What Are General Airport Rules?

Here are general rules and guidelines that apply at most airports worldwide, designed to

ensure safety, security, and a smooth experience for all travellers:

 Baggage Rules

 Carry-On Baggage: Each passenger is typically allowed one carry-on and one

personal item (like a handbag or laptop bag), subject to size and weight limits.

 Checked Baggage: Ensure your checked bags comply with airline weight and

size restrictions and be aware of fees for extra or oversized bags.

 Baggage Claim: Collect checked luggage promptly upon arrival. If your bag is

lost or delayed, report it immediately at the airline's baggage service desk.

 Identification and Boarding Pass

 ID Requirements: Always carry a valid photo ID, such as a passport for

international flights or a driver’s license or other government-issued ID for

domestic flights.

 Boarding Pass: Print your boarding pass or have it accessible on a mobile

device. Many airports also have self-service kiosks to print boarding passes if

needed.

 Security Screening

 Liquids Rule: All liquids, gels, and aerosols must be in containers of 3.4 ounces

(100 ml) or less and placed in a single, clear, quart-sized plastic bag. Each

passenger is allowed one such bag.

 Laptops and Electronics: Laptops, tablets, and other large electronics typically

need to be removed from bags and placed in separate bins.

 Shoes and Outerwear: You may be required to remove shoes, belts, jackets,

and other outerwear for screening.

 Prohibited Items: Sharp objects, firearms, explosives, and certain chemicals are

generally not allowed in carry-on bags. Some airports also restrict certain items in

checked bags, so check the list of prohibited items for both.

 Customs and Immigration (for International Flights)

 Passport Control: Travelers on international flights must go through passport

control upon arrival and departure.

 Customs Declarations: You may need to declare goods brought into a country,

including cash over a certain amount, high-value items, or certain types of food,

plants, and animal products.

 Visa Requirements: Ensure you have the appropriate visa if required by the

country you’re visiting.

 Arrive Early

 Domestic Flights: Arrive at least 2 hours before departure.

 International Flights: Arrive at least 3 hours before departure.

 Check-in Cutoff: Many airlines have a cutoff time for check-in (often 30-60

minutes before departure), after which you may not be allowed to board, even if

you arrive late.

 Gate and Boarding Procedures

 Gate Arrival: Arrive at your gate at least 30 minutes before departure. Boarding

usually begins 30-45 minutes before the scheduled flight time, depending on the

airline and the flight size.

 Boarding Zones: Airlines generally board by zones or rows. Listen for your zone

or row to be called, as it helps speed up the boarding process.

 Behaviour and Conduct

 Prohibited Conduct: Disruptive behavior, public intoxication, and harassment of

staff or other travellers are strictly prohibited and can lead to fines or removal

from the airport.

 Follow Instructions: Follow all instructions from airport security and airline staff,

including those regarding seating, security screenings, and boarding.

 No-Smoking Areas: Most airports are smoke-free, with smoking only permitted

in designated smoking areas.

 Health and Safety Rules

 Hygiene and Mask Policies: Many airports may require or recommend wearing

face masks in crowded areas, depending on health guidelines in effect.

 Temperature Screening: Some airports conduct temperature checks for

departing and arriving passengers.

 Hand Sanitizer and PPE: Passengers are encouraged to carry personal

protective equipment and use hand sanitizer stations placed throughout airports.

 Security Zones and Restricted Areas

 Restricted Access: Only ticketed passengers and authorized personnel are

permitted in secure areas beyond the security checkpoint.

 Photography Restrictions: In certain parts of the airport, such as security

screening areas or customs, photography may be restricted or prohibited.

 Prohibited and Restricted Items

 Sharp Objects: Knives, scissors, and similar items may be confiscated if found in

carry-ons.

 Weapons and Explosives: Firearms, ammunition, and explosive materials are

prohibited.

 Food and Plants: Some countries have restrictions on bringing certain food

items, plants, or animal products, particularly across international borders.

 Lost and Found

 Lost Items: If you lose something at the airport, contact the airport’s Lost and

Found department. Lost items on flights should be reported to the airline.

 Emergency Procedures

 Fire and Evacuation: Follow emergency signs and listen to announcements.

Most airports have clear procedures for fire or evacuation, and airport staff are

trained to assist in emergencies.

 Medical Assistance: Most airports have first aid stations or staff trained in basic

medical response. Larger airports may also have full medical facilities or on-site

paramedics.

 Wi-Fi and Charging Stations

 Free Wi-Fi: Many airports offer free Wi-Fi, but it often has a time or speed limit.

Paid premium access may also be available.

 Charging Stations: Charging stations and outlets are available in many

terminals, although they can be in high demand.

 Duty-Free Shopping (International Flights)

 Duty-Free Limit: Duty-free purchases are allowed only for international travelers,

often with limits on the quantity of alcohol, tobacco, or other goods.

 Check Restrictions: Some duty-free items, like large bottles of liquid, may not

be allowed on connecting flights due to security rules.

These general airport rules apply to most airports worldwide, but you should also

review specific guidelines for the airport you’re traveling through and your airline for any

unique rules.

6. What happens if baggage is lost or damaged?

The TMT app is not responsible for any lost or damaged baggage. So, request users

not to share valuable or expensive goods with any TMT Travellers.

General Rules for lost baggage

 Report the Loss Immediately

 Timing: As soon as you realize your baggage is missing, report it to the airline’s

baggage services desk, which is usually located in the baggage claim area. Most

airlines require you to report lost baggage within a certain time frame, typically

within 24 hours of your flight.

 Property Irregularity Report (PIR): The airline will help you file a PIR, which is

an official report used to track your missing baggage. Keep a copy of the report

and any reference numbers they provide.

 Tracking Your Bag

 Baggage Tracking Systems: Many airlines use tracking systems and may be

able to tell you if your bag was mistakenly sent to another destination.

 Online Tracking: Some airlines allow you to check the status of your lost

baggage claim online. You can use the reference number on your PIR to get

updates.

 Delayed Baggage

 Compensation for Essentials: Airlines often provide a small stipend for

essential items, like toiletries and clothing, for delayed bags. Keep receipts for

any purchases you make, as you may need them for reimbursement.

 Time for Recovery: Airlines typically aim to return delayed baggage within 24-48

hours. For domestic flights, bags are usually delivered within a few days; for

international flights, it may take longer due to customs and distance.

 Compensation and Liability Limits

 Domestic Flights (U.S.): Under U.S. Department of Transportation (DOT)

regulations, airlines must compensate passengers for lost or delayed baggage up

to $3,800 (as of 2023). This may vary for flights in other countries.

 International Flights: Compensation for lost baggage on international flights is

governed by the Montreal Convention, which limits liability to about 1,288 Special

Drawing Rights (SDRs), roughly equivalent to $1,800. Airlines may offer more in

certain cases, but this is the baseline.

 Higher Value Items: If you’re carrying high-value items (e.g., electronics,

jewelry), consider purchasing extra insurance, as airlines typically limit liability on

such items.

 Airline Compensation Policies

 Proof of Value: Airlines may request receipts or proof of purchase for valuable

items in your luggage, so it’s good to keep track of receipts for any items packed

in checked baggage.

 Delayed Baggage Compensation: Each airline has a different policy for

reimbursing expenses due to delayed baggage. Generally, they cover only

reasonable expenses (like basic toiletries and essential clothing), and the

compensation limit varies.

 Filing a Claim: If your bag is declared lost (usually after 5-14 days), you can file a

claim for compensation. This involves itemizing and declaring the value of the

contents of your bag, up to the airline’s liability limit.

 Declaring Your Bag as Lost

 Time Frame for Declaring Baggage as Lost: If your bag isn’t located within a set

number of days (often 5-14 days, depending on the airline), the airline may

officially declare it lost. At that point, you can file a claim for full compensation.

 Claim Submission: Submit your claim as soon as your bag is declared lost,

following the airline’s procedures. Be thorough in listing the contents of your bag

and providing any required documents, such as receipts or proof of value.

 Excluded or Limited Liability Items

Airlines may exclude certain items from their liability policies, such as:

 Jewellery, cash, and other valuables.

 Electronics like laptops and cameras.

 Fragile items (glass, ceramics).

It’s generally advised to carry these items in your hand luggage rather than checking them.

 Baggage Delivery

 Home or Hotel Delivery: Once your baggage is located, airlines usually arrange

for its delivery to your home, hotel, or other designated address.

 Tracking Delivery: You may receive updates or be able to track the status of the

delivery.

 Preventive Measures

 Keep Important Items in Carry-On: Place essentials (medications, documents,

valuables) in your carry-on, as these are more secure.

 Use Baggage Tags and Identification: Use identifiable tags and include contact

information inside your bag.

 Consider Travel Insurance: Many travel insurance policies cover lost or delayed

baggage, often with more favourable compensation policies than airlines.

By promptly reporting and following up with your airline, you can often expedite the process

for finding and reclaiming lost baggage.

7. When is the current (Post) trip valid up-to (Timeline)?

The user trip is valid 90 mins prior to the schedule departure, the link get auto

deleted if the transaction is not booked/or couldn’t find a co-traveller.

8. What is the Prohibited Items List?

Hazardous and Dangerous Goods:

● Explosives: Fireworks, gunpowder, flares, blasting caps.

● Gases: Aerosols, propane, butane.

● Flammable Liquids: Fuel, gasoline, lighter fluid, alcohol over a certain proof limit.

● Flammable Solids: Matches, articles which are easily ignited.

● Oxidizers and Organic Peroxides: Bleach, resins, fiberglass repair kits.

● Toxic Substances: Pesticides, herbicides, rat poison.

● Infectious Substances: Bacterial and viral cultures, medical waste.

● Radioactive Materials: Medical or research isotopes.

● Corrosives: Acids, alkalis, wet cell batteries, mercury.

Weapons and Firearms:

● Firearms of any kind, including replicas.

● Ammunition, gunpowder, and primers.

● Knives, swords, and other sharp weapons.

● Martial arts and self-defence items.

● Pepper sprays, mace, tasers.

Controlled Substances and Illegal Drugs:

● Narcotics and psychotropic substances.

● Drug paraphernalia.

● Items used for illegal drug production or consumption.

Other Prohibited Items:

● Alcoholic beverages (especially opened or without proper seal).

● Tobacco products (in accordance with destination’s laws and taxes).

● Perishables (food items, especially those requiring refrigeration).

● Live or dead animals, or animal parts.

● Human remains, including ashes.

● Cash, currency, and negotiable instruments.

● Lottery tickets and gambling devices.

● Pornographic and obscene materials.

● Cultural artifacts, antiquities, and art objects.

● Items that require temperature control or special handling.

● Lithium batteries not installed in a device.

● Motor oils and fuels.

● Objects with internal combustion engines.

Electronic Restrictions:

● Electronic devices that cannot be switched off.

● Faulty or damaged batteries.

● E-cigarettes and vaping devices with installed batteries.

● Hoverboards, Segways, and similar devices.

Personal and Sensitive Items:

● Personal identification documents (e.g., passports).

● Original copies of birth certificates, legal documents.

Cultural and Political Items:

● Material offensive to other cultures or beliefs.

● Propaganda or politically sensitive items.

Environmental Hazards:

● Invasive plant species and seeds.

● Soil and other organic materials.

Miscellaneous Restrictions:

● Items under trade embargo.

● High-powered magnets.

● Liquid mercury.

● Stolen goods or items with altered identification numbers.

● Counterfeit currency, stamps, documents.

● Intellectual property infringing items (e.g., pirated media, imitation brands).

Legal Restrictions:

● Any item illegal in the sender’s or recipient’s jurisdiction or in transit countries.

● Items that violate any export, import, or transit laws.

Special Mentions:

● Any other items restricted by airline or international courier services.

● Any merchandise that is restricted or prohibited by applicable local, state, national,

or

international law.

Liability Disclaimer:

Users must declare all items accurately and are solely responsible for ensuring that

the

order do not contain any prohibited items. TMT reserves the right to refuse service

or cancel the transactions if found.

9. About TMT (Tip MY Trip)

In an era where travel is more accessible than ever, airlines are continuously seeking

innovative ways to enhance customer loyalty and improve the overall travel

experience. One of the most promising concepts in this regard is a flight rewarding

system that allows customers to earn money back while traveling.

At its core, a flight rewarding system operates on a straightforward premise:

customers earn a percentage of their ticket price back in the form of cash rewards or

travel credits every time they fly. For instance, traveller’s might receive (approx.) 50-

60% of their fare earn back if they complete the order.